carmen K
White chocolate is not white color??? And the medium size is like this?
Location:
Quality products and services
llaollao at Mitsui Shopping Park LaLaport BBCC (LG1-FH30) brings Spain's No.1 frozen yogurt brand to Malaysia, continuing a global success story that began in Denia, Alicante in 2009 and has since expanded to over 300 locations across five continents. Operating daily from 10:00am to 10:00pm, this popular outlet serves customers the freshest and most delicious frozen yogurt using the finest natural ingredients to maintain both authenticity and health benefits, making llaollao (pronounced "yao-yao") a beloved treat that has taken Malaysia by storm since its arrival in 2014.
The menu features signature offerings including JUST LLAO LLAO (RM12.90) for classic creamy frozen yogurt, and the iconic SANUM (RM21.90) featuring llaollao frozen yogurt beautifully layered with three fresh fruits, two delightful crunches, and finished with customers' choice of delicious sauce. With prices ranging from RM12.90 to RM58.90 across various tub sizes and specialty combinations, llaollao ensures accessibility while maintaining premium quality, plus customers enjoy 11% off every Wednesday from 1pm to 7pm on Medium Tubs, Large Tubs, SANUM, and Smoothies at all Malaysian locations.
Strategically positioned within LaLaport BBCC's diverse food court environment, llaollao offers shoppers and families a refreshing, healthy dessert option that combines Spanish innovation with Malaysian preferences. The brand's commitment to natural ingredients, authentic flavors, and international quality standards makes it a standout choice within Southeast Asia's largest Mitsui Fudosan retail facility outside Japan, providing customers with guilt-free indulgence that represents the best of Spanish frozen yogurt craftsmanship.
Based on 15 reviews
Out of 221 shops
Not enough ratings
carmen K
White chocolate is not white color??? And the medium size is like this?
O Ms
The female staff were impatient and showed an annoyed face to us. Even when talking to her colleague, she acted like she was “showing off her bossy style”—really very annoying and it affected my appetite. Pity the colleague who has to face this kind of woman every day. Also, the toppings here are less compared to other branches. Luckily, the freshness of the fruits is still acceptable
we chard tee
Again, no staff for 20mins, i waited since 3:30pm, about 7 customer stop by and left, so i ended bringing my business to Boost next door
Indiran Sankar
Slow services and the workers are reluctantly chit chatting! Ladies, boleh makan dan borak2 nanti! Respect customer's time & patience
Mei Foong Seah
Your staff have no patience in serving customer. My companion was choosing the toppings when your staff keep rushing him with the last one by saying “Sauce! Sauce!”. Pointed at a topping and your staff added another. All 3 of your staff were rude and lazy, they were sitting down playing their phones, so focused that customers had to greet them for them to notice. To the admin, please don’t reply with your textbook reply of “thank you, sorry, will feedback and improve”, I can read that from other reviews and definitely can see none of the improvements actually happens.
Dark Since
Worst staff, didn't even bother to serve me . Evenso they didn't mix the sauces to put on my yogurt. Got my yogurt with pistachio oil only. Are all llaollao outlet like this or only this branch? Management please improve.
Ramadhan Azam
Why is it so hard to have smoothies available at this outlet? Other outlets can make them without any issue. I have experienced unavailability at this outlet almost 5 times. Are the staff being lazy every time a customer orders the smoothie?
Rhealaine Sayson
It’s a bit more expensive than what I’m used to, but it was alright. The taste was the same as what I usually get, so no complaints there. I noticed some people were unhappy with the staff and service, but my experience was fine. The staff member who served me was quick and polite. When I ordered the medium size, it cost 18.9 ringgit. I thought I only had 18.8 ringgit on me, but the staff member said it was okay, which I thought was really nice. Thankfully, I had enough to pay, but I appreciated her kind gesture.
Tang Shau Han
The frozen yogurt was delicious with plenty of tasty toppings to choose from. What really stood out was the staff — Imiey was incredibly friendly and welcoming, which made the visit even better. Definitely a spot I’ll be coming back to. Highly recommend if you're looking for a delicious frozen yogurt and great service!
naqibah othman
Who says bad things may be don't have empathy. You're not the one who work there. The staff very nice and polite. I just want to look around but he treat me so nice..not too encourage for asking me to buy...just show which one is good and what's finished. I end up buying haha. You all please be patient. Tip top service. Tq!
Faliq O.
Clean store, friendly and attentive staff. The yogurt is on point. Will visit again.
maisarah
I am very satisfied with my experience at Llaollao! Frozen yogurt here is always fresh and full of flavor, especially with a variety of interesting and quality toppings. The staff here are very friendly, especially Sofia, who provides exceptional hospitality. Sofia was very professional, friendly, and patiently helped me choose the combination of toppings that suited my taste. Her smile and concern made my experience even more special. I really appreciate customer attention like this! Will definitely come back to Llaollao. Thank you, Sofia, for your great hospitality!
Norsitah Masri
Very delicious yogurt ice-cream. As for add-on we chose almond crocanti , caramel cookie and ovomaltine sauce. Plus ciocorock white sauce.
Najwa Syahirah
VERY GOOD SERVICE EVENTHO MACHINE HAD PROBLEM , THE STAFF VERY NICE AND FRIENDLY, GOOD PROBLEM SOLVER !! RECOMMENDED TO VISIT AGAIN ❤️
P HS
Went on 11.11.24 for the Medium Tub 2 toppings @ RM11 promo. Just another llao llao store, feel pity for their 2.0 review so I decided to leave a 5 star review. I think they did good, very friendly and welcoming staffs ☺️
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