Jitya M.Topaz
I recently visited Nailed It Manicure & Pedicure at Lalaport, and my overall experience was a mix of positives and negatives. The Positives: ✅ Great customer service – The staff were welcoming, friendly, and professional. They ensured that we were comfortable throughout the process. ✅ Nice ambiance – The salon had a relaxing atmosphere, and the experience initially felt luxurious. ✅ Smooth and well-done application – At first, the gel manicure looked flawless, with a beautiful shine and finish. The Issues: ❌ Durability concerns – Unfortunately, within just a week, both my friend and I started experiencing peeling, chipping, and gaps at the edges of our gel manicure. This was disappointing, as gel nails should typically last at least 2-3 weeks with proper application. ❌ Nail health concerns – After removing the gel, I noticed that my natural nails became extremely soft, weak, and brittle. They break easily and do not grow as strong as before. This suggests that the base preparation or removal process may have been too harsh, possibly over-filing the natural nail. Constructive Feedback for the Salon: 🔹 Gentler nail prep techniques – Avoid excessive buffing or filing of the natural nail before gel application. Over-thinning the nail bed weakens the structure. 🔹 Proper aftercare recommendations – A professional salon should advise customers on how to maintain nail health after gel removal. Applying a nail strengthener or cuticle oil can help restore strength. 🔹 Better-quality gel products – Ensuring the use of high-quality gel polish that adheres well and lasts longer would enhance the customer experience. I started off with a great experience at this salon, but unfortunately, the long-term results were disappointing. While the service itself was excellent, the quality and durability of the gel manicure did not meet expectations. I hope the salon improves their techniques and uses more nail-friendly products to ensure that customers leave not only with beautiful nails but also healthy and strong natural nails afterward. Would I return? Maybe, but only if they make improvements in nail care and product longevity.