Location:
Quality products and services
Burger King at Mitsui LaLaport BBCC brings the world's second-largest hamburger chain to Lower Ground 1 (LG1-01a), serving over 11 million guests daily worldwide with high-quality, great-tasting, and affordable fast food since 1954. Located within Malaysia's first regional Mitsui Fudosan retail facility outside Japan, this Burger King outlet represents the brand's commitment to flame-grilled excellence and customer satisfaction in one of Southeast Asia's most prestigious shopping destinations.
The restaurant offers Burger King's complete menu of flame-grilled burgers, crispy chicken sandwiches, fresh salads, and signature sides, including the iconic Whopper that has defined the brand's superiority in burger quality for decades. Current promotional offerings include drive-thru specials like free Apple Pie with RM20 purchases and Kongsi Bundle deals from RM29.90 that can include complimentary TGV movie tickets, providing exceptional value for families and groups dining at LaLaport BBCC.
Operating Monday through Sunday from 10:30am to 9:30pm, Burger King LaLaport BBCC offers convenient fast-casual dining for shoppers, families, and business travelers exploring the mall's extensive retail and entertainment offerings. The strategic ground-floor location ensures easy access for guests seeking familiar international flavors and reliable service quality within the sophisticated environment of Kuala Lumpur's premier mixed-use development in Bukit Bintang.
Based on 15 reviews
Out of 221 shops
Not enough ratings
Alex SP (Alex)
If you don't know how to use the kiosk to order, no luck of eating here. Staff manning the counters refused to accept order or payment! How ridiculous. Burger temperature is not right. Be careful of getting poisoning. Messy table without clearing
James Tan
Waited 1 hour for our order cos kitchen seemed to be understaffed. Only got our order after seeing many later orders being prepared first. Burgers weren’t great and fries were soggy… our own mistake to go for Burger King vs other options as we thought it would be a typical “fast” food experience after a long day. Irony when fast food is slower and more stale than the dai chow our friends were having next door.
Vincent Tam Kien Meng
1. Have to order through the kiosk (maybe too many people ordering and too few workers, but I didn't see any Q in front of the counter) 2. Waited 10 minutes just to pay in cash (do sue me that I'm not using any electric payment or cards.) 3. Wrong amount of balance, the staff returned 6.70, but I have prepared 50.30, in which should return 7 (did I miscounted) 4. Currently 2.45 pm, and I'm still waiting for the food which is still in the prepare line. You may consider of dropping the "fast food" title. 5. Updated: now it's 3.13pm, and the meal is ready, but still missing a fries which it should be. After clarifying, finally can eat. But as per time waited, the food temperature drops. 6. Another update: BLOODY CHICKEN!!!!
Kay Sindre Bærulfsen
Terrible meal. The burger was very very salty. I felt the salt crystals in my mouth. The "large fries" where small, cold and chewy. I dont expect much and this is the first time ever I have not finnished a meal at BK.
Fidelis Yugita
Very Unpleasant Experience - Poor Service and Attitude The service was extremely poor, and the staff's attitude was unfriendly and unwelcoming. Their behavior made the entire experience unpleasant, to the point where I didn't even feel like eating. I expect better customer service, especially from a well-known brand like Burger King. This was not the kind of experience I was hoping for, and I hope the management takes steps to improve the service and staff attitude.
William Ewing
My son has eaten here several times in the last three weeks that we have been in KL. He likes burgers, and doesn't want to try local food. He is 11. At times they have been out of hamburger, out of fries, out of ice cream. Multiple days multiple items. Also the kiosks have been out of order many times. Worst burger king I have been to ever.
Shaqkilah Sabri
I asked the cashier multiple times for assistance on how to use a voucher, yet no help was offered. I was simply told to place my order at the kiosk. However, when I entered the voucher code, the kiosk displayed ‘invalid.’ I had to go back and forth to the counter three times, asking the same question, before the manager finally explained the process clearly. Even if your staff are new, it’s basic customer service to offer assistance when a customer is clearly struggling. I also observed staff chatting in the kitchen area despite there being no customers at that time. Kindly ensure your staff receive proper training.
Manishahz Sangkar
I was starving and ordered a grilled chicken burger. Unfortunately, found the plastic wrap together with lettuce that was served. My luck was good as I realised it but what if other customers swollen it. Hope the prep team and the supervisor can be more vigilant about this matter.
Tyler 87
Horrible experience,food is not fresh at all they served me a fries I think leftover from yesterday! Even mushroom burger tasted different
A Y
Service was absolutely below standard compared to other fast food chain. Not sure why BK management could not improve the service level. The staff were really low morale and forgetful of order. BK seriously need to step up on recruitment and training their staff to ensure lifetime value of its customers
JH Bey
Waiting time just too long. Service very slow. Not following queue number in preparing order. They prepare those number which later than my and give them first while letting me continue waiting.
Elaine Seet
Ordered two sundae cone ice-cream, one banana-pie just want to have a quick bite, there were total four workers, one in the back kitchen, three of them in front of the counter. They worked very slow-paced on their own ignoring of the number calling and kept talking to each other playing around during the process of making the order. One of them even asked me how old I’m while the other worker kept failing three times making one sundae cone :) If you’re in a rush, JUST DON’T COME! it’s not “ fast food” though
titustan dj
I would like to have a KING STYLE burger here. I enjoy the moment, especially. Employees with tinnitus.. he really gentle, and even he cannot hear, but he know all the process he bring my order delivery faster. I think other stuff should learn from him.
Chris Chow
Arrived at lalaport on 9.50am, since most f&b shop open at 11am, no choice but to have quick meal. Order breakfast sets, waited 20 minutes. Talk to the staffs, but they are expressionless.
GaMeR. BD
I have been here twice for dinner. It is a really nice place to eat. The burgers are super good, especially the original. The staff is also very nice. They were really willing to wait when I was wondering what to eat. I think I will come here again in the future. Really the best burgers I had ever had. Recommend it.
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