Crocs at LaLaport Bukit Bintang City Centre brings the global phenomenon of comfort footwear to Malaysian families and lifestyle enthusiasts, showcasing over 120 distinctive styles that have revolutionized casual footwear through the brand's proprietary Croslite™ closed-cell resin technology. Located at G-19A within Southeast Asia's flagship LaLaport destination, this official Crocs store offers the complete range of clogs, sandals, and comfort shoes that deliver unparalleled lightweight construction, superior comfort, and odor-resistant qualities that have made Crocs a household name across more than 90 countries worldwide.
The store's comprehensive collection caters to men, women, and children with vibrant designs and versatile styles suitable for every occasion, from lounging at home and exploring outdoor adventures to professional work environments and back-to-school needs. Each pair of Crocs represents decades of innovative design and manufacturing expertise, featuring the distinctive molded construction that provides cushioned support, easy maintenance, and the personalization opportunities through Jibbitz™ charms that allow customers to express their individual style and personality through their footwear choices.
Strategically positioned within LaLaport BBCC's family-friendly retail environment with excellent accessibility via Hang Tuah Station, the Crocs store provides hands-on fitting experiences and expert sizing guidance that ensures customers find their perfect comfort solution for Malaysia's tropical climate and active lifestyle demands. The store's location within this premier lifestyle destination allows families to combine their footwear shopping with dining, entertainment, and cultural exploration, while the brand's reputation for durability and easy care makes Crocs an ideal choice for busy Malaysian families seeking both comfort and practicality.
Last time I went to Crocs, the old lady staff didn’t tell me about the promotion items couldn’t be exchanged after purchase. When I went back to ask about it, she acted like she didn’t know anything, even though she was the one who served me. Luckily, the male staff member came over, explained everything, and was really helpful. I’m grateful to the other two staff, but honestly, the older lady attitude was disappointing. It’s frustrating to deal with such poor service.
Rieya 9297
In google said 10pm closed time, but i go to the shop today at 8:56pm the staff already close the shuttle. Very bad info, can’t trust at all
lisa loh
Wednesday 8th Jan 25 4.29pm
Staff: I think she is not wake from her nap , no serve and no humble at all . When my husband ask her questions she is answering with no logic ! Very disrespectful and disappointed.
If you are not ready to become customer service please don’t work ! And Crocs company please look into this kind of employee .
Honey Bear
the old women staff is very bad at serving customers, she also scolds other staff in front of customers which makes me think it is very inappropriate... to crocs hr please take action on this matter, she is too old to work and even can't work properly
Roy N
Peaceful environment 8/10
Stocks looking good 8/10
Downside:
Unattaned customer
Gossiping behind customer (maybe my appearance not very convincing)
I leave the premises right away after bad services, decide to buy online.
Raquel Ramírez
Horrible! Bought shoes only one month ago and they’re broken now. I haven’t used them in any weird way. QUALITY IS SO BAD
Jet Ying
A old lady attitude is really bad .poor service .
KIORLYN
Please update online all the time
Positive Reviews
MRs. Ayu
I got my stomp fisherman at here!!
I call all outlets...only Lalaport outlet picks up my call!!! I called just to ask about the stock.. I'm afraid it won't be in stock.. I'm empty.. so lala port has stock guys.. there are more.. there are 2 colors!! thank you so much ya crocs lalaport!!!
Misya
Went to lalaport for a window shopping, but the staff in Crocs who's name Firdy explain to me about crocs, convinced me and told me what's special about crocs and so on. Really loves him talking, such a knowledgeable person! And I end up bought for me and my husband. Thankyou Firdy loves to see u again xx
stephanie rose
i bought it like two weeks ago, amd it’s really nice, i like it a lot !
Allyana Nadia
Staff name Fridy is very good, very friendly and have so much product knowledge. Thank you for the good service 😻 …